If there is an error in, or damage to, your order please call or submit an order issue ticket so the order may be reviewed. Customer service will work with you to determine what happened and help resolve the issue. Please have the order number ready to give to the representative if calling.
Submit Ticket Here
***CLAIM MUST BE MADE WITHIN 20 DAYS OF DELIVERY***
Remakes will only be done for the same finishing services and from the original files submitted in the original order. If you wish to make changes to the files, services, and options selected you will need to place a new order at your cost. Remake orders will be shipped using the same method as the original order. Saturday delivery is available, however, you will need to request this service and pay any additional fees required.